From the manufacturer
Product overview
This desk phone makes hybrid work easy. Built for hot-desking or the home office, these phones offer the perfect user experience. Two displays and 14-line keys give you more ways to connect, plus quality audio, in a seriously sharp package.
The new office standard
The perfect desk phone for the modern office, the Poly Edge E400 Series is packed with features and contacts. These phones pair Poly noise reduction technology with cutting-edge design that brings style to any desktop.Enterprise-quality sound
The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.Key Features
All the features you need
Get fast access to features via the main 3.5” color display with a surround light status indicator with 8-line keys supporting 32 lines. Speed dialing is a breeze with a second integrated 2.4” display with 6-line keys.Versatile connectivity
Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: USB, RJ9, or Electronic Hook Switch.Accessibility is key
Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color adjustments for color blindness, and bigger font settings provide more ways to connect.Noise blocking technology
Eliminate distracting background noise with Poly Acoustic Fence and NoiseBlockAI technologies.Style meets functionality
Designed for the hybrid office with NFC technology for advanced integrations.Smart alerts, sleek design
Stay informed with style with the light bar status indicator.In the box
What's in the box
- Setup sheet
- Console
- Network (LAN) cable-CAT-5E
- Desk stand
- Handset cord
- Handset
Manufacturer Warranty
Poly standard one-year limited warranty
Specifications
| Certifications and compliances |
AS/NZS 60950.1 AS/NZS 62368.1 Australia RCM Brazil ANATEL CAN/CSA C22.2 No. 62368-1-14 CE Mark CISPR22 Class B EN55024 EN55032 Class B EN 60950-1 & EN 62368-1 EN61000-3-2, EN61000-3-3 FCC Part 15 (CFR 47) Class B IEC 60950-1 & IEC 62368-1 ICES-003 Class B NZ Telepermit ROHS compliant Saudi Arabia CITC So. Africa ICASA So. Korea KC UAE TRA UL 62368-1 VCCI Class B Eurasian Customs Union EAC Indonesia SDPPI Mexico NOM ANCE TAA UK - UKCA |
|---|---|
| Energy star certified | ENERGY STAR® certified |
| Country of origin | Made in China |
| UPC number | 196188444504 |
| Color |
White Midnight blue |
| Package weight | 0.66 lb |
| Master carton dimension (imperial) | 9.64 x 17.32 x 11.61 in |
| Package dimensions (W x D x H) | 7.48 x 8.26 x 2.16 in |
| Pallet dimensions | 40 x 48 x 58.66 in |
| Multiple order quantity | 5 |
| Products per pallet layer | 40 |
| Pallet (layers) | 5 |
| Products per pallet | 200 |
| Cartons per pallet | 40 |
| Cartons per layer | 8 |
| Master carton weight (imperial) | 13.5 lb |
| Pallet weight | 787.05 lb |
| Special features |
Unicode UTF-8 character support Adjustable desk stand (2 positions) Second display with 6 keys supporting up to 12 contacts1 |
| Power |
13 W (maximum) Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4)2,3 |
| Wireless technologies | NFC4 |
| Network protocols, supported |
DHCP VLAN discovery LLDP-MED for VLAN discovery FTP/TFTP/HTTP/HTTPS server-based central provisioning Hardware diagnostics Manual or dynamic host configuration protocol (DHCP) network setup Network address translation support for static configuration and Keep-Alive QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP Status and statistics reporting Syslog Event Logging Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation Time and date synchronization using SNTP RTCP and RTP support IPv4 IPv6 Provisioning and call server redundancy support DNS-SRV UDP SIP protocol support IETF SIP (RFC 3261 and companion RFCs) |
| VoIP features | 8 line keys supporting up to 32 SIP lines with pagination |
| Audio codecs |
G.711 (A-law and μ-law) G.722 G.729AB iLBC OPUS G.722.1 |
| Headset ports |
1 RJ-9 1 Electronic Hook Switch (EHS) port for optional APP-51 adapter |
| Headset and handset compatibility |
Compatible with commercially available TTY adapter equipment Compliant with ADA Section 508 Subpart B 1194.23 (all) Hearing aid compatibility to ITU-TP.370 and TIA 504A standards Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids USB Type-C® headset support |
| Telephony and call handling features |
4 context-sensitive soft keys 4 way navigation key cluster with center Select key Bundled with Polycom UC Software: Corporate Directory Access using LDAP Busy Lamp Field (BLF) Call timer and call waiting Call transfer, hold, divert (forward), park, pickup Called, calling, connected party information Calling Party Identification (RFC8225 classifications — Trusted, Unknown, SPAM) Distinctive incoming call treatment/call waiting Do not disturb function Electronic hook switch capable Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys Headset select key (illuminated when selected) Hold and transfer keys Home and back feature keys Local three-way audio conferencing Local configurable digit map/dial plan Mute key (illuminated when muted) One-touch speed dial, redial Pagination key for additional lines/contacts Remote missed call notification Reverse number lookup via LDAP Shared call/bridged line appearance Speakerphone select key (illuminated when selected) Supports Polycom Apps SDK and API for third- party business and personal application Visual Conference Management Voicemail key Volume +/- control keys Flexible line appearance (one or more line keys can be assigned for each line extension) 14 line keys (arranged 8+6 on two displays) supporting up to 44 line key assignments for lines, contacts, and features with pagination5 |
| Display size (diagonal) |
3.5" (primary) 2.4" (secondary) 8.9 cm (3.5") (primary) 6.1 cm (2.4") (secondary) |
| Panel technology | Color IPS LCD |
| Display features | Lightbar status indicator (RGB with color mixing) |
| Native resolution |
320 x 240 (primary) 240 x 320 (secondary) |
| Aspect ratio |
4:3 (primary) 3:4 (secondary) |
| Operating humidity range | 5 to 95% |
| Operating temperature range |
0 to 40°C 32 to 104°F |
| Storage temperature range |
-40 to 70°C -40 to 160°F |
| Audio |
Poly HD Voice Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset Poly NoiseBlockAI technology removes most background noise when using the speakerphone Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications Bass frequency enhancing design TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex) Individual volume settings with visual feedback for each audio path Voice activity detection Comfort noise generation DTMF tone generation (RFC 2833 and in-band) Low delay audio packet transmission Adaptive jitter buffers |
| Security management |
802.1X Authentication and EAPOL Media encryption via SRTP Digest authentication Encrypted configuration files HTTPS secure provisioning Password login Support for signed software executables Support for URL syntax with password Transport Layer Security (TLS) SRTP media encryption using AES 256 bits |
| Management Software |
Poly Zero Touch Provisioning Poly Lens Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management SDP |
| Ports |
1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module) 2 RJ-45 (10/100/1000BASE-TX Mbps) |
