From the manufacturer

Product overview

Get to work fast with the 7-in color multi-touch LCD display. And with the simple and intuitive interface, Bluetooth® connectivity, integrated Wi-Fi, and Poly quality audio you’re ready in a snap.

Command the conversation

Hear every nuance with pro-grade audio plus Poly HD voice and Poly Acoustic Clarity technologies. Reduce distracting background noise with Poly Acoustic Fence technology.

Always ready, always easy

With a simple, intuitive interface; ergonomic design; and large user touchscreen you get one-touch access to your contacts and meetings.

Key Features

Control at your fingertips

Contacts and meetings are easily accessible, one tap away on a 7” color multi-touch LCD display.

Conversation clarity

Conversations stay on track. Hear every nuance with industry-leading sound quality featuring Poly HD Voice.

Distraction-free calls

Stay on track with Poly Acoustic Fence and NoiseBlockAI technologies that reduce distracting background noise at the source.

Add a Poly headset

Multiple Poly headset options are available to suit any worker’s style — in addition to the traditional handset.

IT friendly

Easy for IT to manage with robust provisioning and management of telephony deployment and support.

Certified for Microsoft Teams

Experience crystal-clear voice calls with Microsoft Teams — CCX 600 is certified right out of the box.

In the box

What's in the box

  • Console
  • Desk stand
  • Handset with handset cord
  • Network (LAN) cable-CAT-5E
  • Setup sheet

Manufacturer Warranty

Poly standard one-year limited warranty

Certifications and compliances Argentina ENACOM
AS/NZS 4268
AS/NZS 62368-1
Australia RCM
Brazil ANATEL
Canada ICES and NRTLC
Canada RSS 247 Issue2
China RoHS 2.0
CISPR32 Class B
EEA CE Mark
EN 301 489-1 and EN 301 489-3 and EN 301 489-17
EN 55024
EN 55032 Class B
EN 62368-1
ETSI EN 300 328 and ETSI EN 301 893
Eurasian Customs Union EAC
FCC Part 15 Class B
FCC Part 15.247 and FCC Part 15.407
IC ICES-003 Class B
IEC 60950-1 and IEC 62368-1
India WPC
Indonesia SDPPI
Israel MOC
Japan Article 2.1 Item 19-2 and 19-3
Japan MIC and VCCI
Malaysia SIRIM
Mexico IFETEL and NYCE
New Zealand Telepermit
Saudi Arabia CITC
Singapore IMDA
South Africa ICASA
South Korea KC
Taiwan NCC
UAE TRA
USA FCC and NRTL
UL 62368-1
VCCI Class B
Country of origin Made in China, Taiwan or Vietnam
Color Black
Package weight 0.66 lb
Master carton dimension (imperial) 9.64 x 17.32 x 11.61 in
Package dimensions (W x D x H) 7.48 x 8.26 x 2.16 in
Pallet dimensions 40 x 48 x 58.66 in
Multiple order quantity 5
Products per pallet layer 45
Layers per pallet 6
Products per pallet 270
Cartons per pallet 54
Cartons per layer 9
Master carton weight (imperial) 24.07 lb
Pallet weight 787.05 lb
Special features Adjustable base height
Unicode UTF-8 character support
Power Built-in auto sensing IEEE 802.3at Power over Ethernet (Class 4)
25 W (maximum)1,2
Wireless technologies Bluetooth® 4.2
Wi-Fi network connectivity: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
Network protocols, supported FTP/TFTP/HTTP/HTTPS server-based central provisioning
Hardware diagnostics
Manual or dynamic host configuration protocol (DHCP) network setup
Network address translation support for static configuration and Keep-Alive
QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
Status and statistics reporting
Syslog Event Logging
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Time and date synchronization using SNTP
SIP signaling
RTCP and RTP support
IPv4
IPv6
Provisioning and call server redundancy support
DNS-SRV
VoIP features 24 lines (SIP registrations)
IETF SIP (RFC 3261 and companion RFCs)
Audio codecs G.711 (A-law and μ-law)
G.722
G.722.1
G.729AB
iLBC
OPUS
Headset ports 1 RJ-9
1 Electronic Hook Switch (EHS) port for optional adapter
Headset and handset compatibility Bluetooth® headset compatibility
Compatible with commercially available TTY adapter equipment
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatibility to ITU-TP.370 and TIA 504A standards
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
USB Type-A headset support
USB Type-C® headset support
Telephony and call handling features Busy Lamp Field (BLF)
Call timer and call waiting
Caller ID enable/disable
Distinctive incoming call treatment/call waiting
Do not disturb function
One-touch speed dial, redial
Shared call/bridged line appearance
Automatic off-hook call placement (hot dialing)
Call media recording/playback
Automatic/remote answer on headset using electronic hook-switch
Call hold/resume, diversion (forward), transfer (consultation, blind), pickup
Calling, called, connected party identification
Call forward for shared lines
Private hold for shared lines
Call logs (missed, received, placed)
Local contact directory
Create local contact from call log
Corporate directory
Call server redundancy (failover)
SBC line registration
Conference bridging
Local call forwarding (all, busy, no answer) with destination shown on idle display
Automatic call distribution (ACD)
Automatic answer (intercom)
Call park/retrieve
Directed call pickup
Group call pickup
Hunt group - sequential calling
Last call return
Auto-answer a page with a muted microphone
PTT and Multicast group
Exchange Calendar Integration
Flexible line keys
Key system emulation
STIR/SHAKEN Caller ID validation
Voice Quality Monitoring (VQMon)3
Display size (diagonal) 7"
17.8 cm (7")
Panel technology Color LCD
Display features On-screen virtual keyboard
Adjustable font size selection (regular, medium, large)
Screensaver
Voicemail support
Normal and dark mode
Digital picture frame
Native resolution 1024 x 600
Aspect ratio 16:9
Touch-enabled Gesture-based, multi-touch capable touchscreen
Operating humidity range 5 to 95%
Operating temperature range 0 to 40°C
32 to 104°F
Storage temperature range -40 to 70°C
-40 to 158 °F
Audio Poly HD Voice
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
Poly NoiseBlockAI technology removes most background noise when using the speakerphone
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
Security management 802.1X Authentication and EAPOL Media encryption via SRTP
Digest authentication
HTTPS secure provisioning
Password login
Support for signed software executables
Support for URL syntax with password
Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)
Certified collaboration software Microsoft Teams
Management Software Poly Lens
Poly Zero Touch Provisioning
Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management
Web UI to device IP address
Compatible Operating Systems Android 12
Ports 1 USB 2.0 Type-A (for media and storage applications)
1 USB 2.0 Type-C® (for media and storage applications)
2 RJ-45 (10/100/1000BASE-TX Mbps)