From the manufacturer
Product overview
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Incredible call clarity
Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.Durable and comfortable
Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.Key Features
Noise-canceling microphone
Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.Easy management via Poly Lens
Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.Connection flexibility
Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C®️ connectors on the same cable.Optimized for communications platforms
An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.Acoustic hearing protection
SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.In the box
What's in the box
- Headset
Manufacturer Warranty
Poly standard two-year limited warranty
Specifications
| Country of origin | Made in Mexico |
|---|---|
| Color | Black |
| Dimensions (W x D x H) | 4.3 x 5.8 x 2.6 in |
| Weight | 0.16 lb |
| Package weight | 0.45 lb |
| Master carton dimension (imperial) | 11.61 x 12 x 7.67 in |
| Package dimensions (W x D x H) | 7.48 x 6.88 x 2.16 in |
| Pallet dimensions | 40 x 48 x 77.51 in |
| Compatibility | Compatible with PCs via USB Type-A cable or USB Type-A/C® adapter |
| Multiple order quantity | 10 |
| Products per pallet layer | 120 |
| Pallet (layers) | 8 |
| Products per pallet | 960 |
| Cartons per pallet | 96 |
| Cartons per layer | 12 |
| Master carton weight (imperial) | 4.55 lb |
| Pallet weight | 437 lb |
| Button user controls |
Mute Call answer/end Volume +/- |
| Acoustic protection technology | SoundGuard Digital1,2 |
| Headphone type | On-ear (stereo) |
| Connection type | Wired: USB Type-A, USB Type-A/C® adapter |
| Ear cushions | Foam (padding material) |
| Signal-to-noise ratio | >53 dB |
| Sensitivity (microphone) | -40 +/-3 dB |
| Microphone type | Noise cancelling |
| Indicator light |
On call On muted call |
| Microphone bandwidth | 35 Hz to 21 kHz |
| Speaker bandwidth | 20 Hz to 20 kHz |
| Speaker size | 30 mm |
| Boom mic length (ft) | 0.44 ft |
| Boom mic rotation | 290° |
| Cable length (imperial) | 82.1 in |
| Certified collaboration software | Zoom certified |
| Compatible Operating Systems |
Windows 11 Windows 10 macOS3 |
