From the manufacturer

Product overview

A high-performing headset is the foundation for a great contact center experience. EncorePro 700 Series features excellent noise canceling for accurate voice interactions and fewer repeats. So, both caller and agent feel heard and secure.

Empower your agents

Enjoy all-day comfort, superior audio quality, and built-in control. A better call center experience benefits both teams and customers, ultimately leading to improved business outcomes.

Hear every word

Perfect for busy contact centers, these headsets guarantee clear and distraction-free communication, allowing both parties to hear each other without any difficulty. Thanks to precision positioning and effective noise cancellation.

Key Features

Noise-canceling mic

Experience richer and clearer conversations with our wideband audio and noise-canceling microphone. Say goodbye to listening fatigue as it reduces strain and enhances the overall call quality.

Unique boom design

Conveniently situated microphone arm stays clear of user’s peripheral vision while the unique, extendable boom ensures precise positioning and enables optimal noise cancellation.

Sleek design + materials

Enjoy an elegant, satin finish and slim, stylish design that adds a touch of sophistication. Our headsets feature premium nylon composite materials, ensuring an ultralightweight design without compromising on durability.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C®️ connectors on the same cable.

Optimized for communications platforms

An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

In the box

What's in the box

  • Headset

Manufacturer Warranty

Poly standard two-year limited warranty

Country of origin Made in Mexico
Color Black
Weight 0.17 lb
Package weight 0.46 lb
Master carton dimension (imperial) 14.17 x 24.13 x 14.96 in
Package dimensions (W x D x H) 5.86 x 6.88 x 2.16 in
Pallet dimensions 40 x 48 x 50.11 in
Compatibility Compatible with PCs via USB Type-A cable or USB Type-A/C® adapter
Multiple order quantity 1
Products per pallet layer 162
Layers per pallet 4
Products per pallet 648
Cartons per pallet 24
Cartons per layer 6
Master carton weight (imperial) 1.84 lb
Pallet weight 201.12 lb
Acoustic protection technology SoundGuard Digital1,2
Headphone type On-ear (stereo)
Connection type Wired: USB Type-A, USB Type-A/C® adapter
Ear cushions Artificial leather (surface material)
Microphone type Noise cancelling
Microphone bandwidth 100 Hz to 6.8 kHz
Speaker bandwidth 150 Hz to 6.8 kHz
Speaker size 28 mm
Boom mic rotation 290°
Cable length (imperial) 35 in
Compatible Operating Systems Windows 11
Windows 10
macOS