From the manufacturer
Product overview
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Incredible call clarity
Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.Durable and comfortable
Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.Key Features
Noise-canceling microphone
Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.Expanded compatibility
Walk away from your desk with a click thanks to Poly Quick Disconnect (QD) technology that works with any Poly QD adapter.Optimized for communications platforms
An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.Acoustic hearing protection
SoundGuard is the acoustic limiting technology that is present in all communications headsets from Poly that protects against Acoustic Shock by limiting sounds to below 118dBA.In the box
What's in the box
- Headset
Manufacturer Warranty
Poly standard two-year limited warranty
Specifications
| Country of origin | Made in Mexico |
|---|---|
| UPC number | 197029632692 |
| Color | Black |
| Dimensions (W x D x H) | 4.3 x 5.8 x 2.6 in |
| Weight | 0.05 lb |
| Package weight | 0.33 lb |
| Master carton dimension (imperial) | 13.38 x 24.01 x 14.01 in |
| Package dimensions (W x D x H) | 5.31 x 6.53 x 2.16 in |
| Pallet dimensions | 40 x 48 x 65.98 in |
| Compatibility | Compatible with PCs via QD (Quick-Disconnect) |
| Multiple order quantity | 1 |
| Products per pallet layer | 240 |
| Layers per pallet | 4 |
| Products per pallet | 960 |
| Cartons per pallet | 20 |
| Cartons per layer | 5 |
| Master carton weight (imperial) | 15.97 lb |
| Pallet weight | 0.31 lb |
| Acoustic protection technology | SoundGuard1 |
| Headphone type | In-ear (monaural) |
| Connection type | Wired: QD (Quick-Disconnect) |
| Ear cushions | Foam (padding material) |
| Signal-to-noise ratio | >50 dB |
| Sensitivity (microphone) | -38 +/-3 dB |
| Microphone type | Noise cancelling |
| Microphone bandwidth | 20 Hz to 16 kHz |
| Speaker bandwidth | 150 Hz to 6.8 kHz |
| Speaker size | 30 mm |
| Boom mic length (ft) | 0.44 ft |
| Boom mic rotation | 290° |
| Cable length (imperial) | 35 in |
| Certified collaboration software | Skype for Business |
| Compatible Operating Systems |
Windows 11 Windows 10 macOS |
