Nzmumt
From: İstanbul, Turkey

Severe flare issues

November 10, 2017
I am using this lens with my A7rii. In the long exposure it has severe flares that ruins the shot. I have 16 -35 zeiss f4 ı had no flare in the same conditions. This lens is such a disappointment
Krist Kola
From: Bangkok Thailand

Disappointed

November 14, 2017
I bought this lens 3 weeks. After my second use, my camera couldn’t detect my lens. As I have tourist waranty, I have to send lens to fix. You should replace me the new one instead of fixing mine. It seem like I got a refubish lens at this new price. This is unacceptable error for lens at this price... Read More  Hide
Medeirosju
From: Washington DC

F--- issue guarantee don't cover damage

July 21, 2020
Got a lens brand new and thought at first that I didn't knew how to manage or work with the lens and put it aside while working in another projects. When I got the chance to try the lens again F--- F stop issue. Out-focus problem, which with a little research I identified, my friend who advice me to buy this lens had the same problem, but out of guarantee. Now the repair service is saying that my initial issue is "Package damage" and the problem with my out-focus came from that, they can't tell me if my camera got there in pieces or with any damage besides the one that was the reason that I put my lens to repair. So it feels pretty unfair, and not something to trust in Sony guarantee.... Read More  Hide
aebbcc
From: Altamonte Springs

It will break for no reason and fall off

January 23, 2022
I bought a brand new 24-70 2.8 gmaster, my first sony “professional” lens and it broke on me at work. Five months after buying it, and something like the third or fourth time I was using it for work, It broke leaving the metal barrel inside de camera and the lens body going to the floor. I managed to kind of catch it but it still hit the floor. I tried to assemble it to continue to work but two screws that holds the barrel were broken and I think also some flex, so the camera did not recognize it. I send it for warranty repair and they evaluated it and said it will not be covered because it had an impact and they will charge me something like a third of the lens value for the repair or a high value for a diagnostic fee. After explaining several times that the lens was defective and that it broke while I was using it causing the fall, they made me pay for repairs. Apparently the warranty is void if there is an impact, irregardless of the circumstances. I paid for the repairs, but its been over a month and it is still not ready. As soon as I get it back I will sell it and all my other sony gear because I can’t trust their equipment for my professional work.... Read More  Hide
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