Rusty_wrp9
From: KIRKLAND, WA

Static in the right ear regardless of use scenario

November 03, 2020
WH-1000XM4 ver. 2.0.6. Annoying static in right ear starts after ~15 minutes use. Noise canceling On/Off, 1 device or 2, with audio or without. Phone call and video chat quality is good on my end. No one has complained about my audio quality, so I guess that is good. It is just this ANNOYING static.... Read More  Hide
J1234567810

The App is terrible!

November 28, 2020
It should be simple to enable me to toggle between two devices on the app. The headphones will allow me to toggle from a laptop to my iphone by double tapping on the right earpiece. But I can't easily switch back and forth any other way. Sorry, that's just lazy engineering!... Read More  Hide
piersto
From: Montreal

Can't connect it to any device!

May 14, 2021
Bought it because thought it will be better than my other headphones. No way. It starts from that it's not connecting to any device - neither to phone nor very new laptop!!! And it squeezes my ears so I can't wear it more than 2 hours.
StephenR
From: Illinois,IL

NEEDS some important software updates.

June 05, 2021
I got these for christmas back in 2020. early on these were wonderful, the sound quality is amazing, the touch controls were convenient, and the setup was simple and effective, HOWEVER there are some software features these NEED if i am to reccomend these to anyone. Speak to chat will turn on randomly even if i have the feature turned off in the app. The amount of times im watching content or listening to music only to have it stop because of this "feature" that i have TURNED OFF is infuriating. They also NEED to let us choose what touch controls WE WANT. I only personally care for the volume control and skip track features but there are multiple additional controls that i dont want to use. The extra controls would be nice IF they were optional but instead it's all or nothing. I would love to reccomend these to everyone but these issues make me hate using these things. Even just google searching the speak to chat issue brings up tons of forum posts and threads of people with the EXACT SAME ISSUES.... Read More  Hide