Klapper949
From: Denver, CO

Right earphone cracked - not covered by warranty

June 26, 2023
I bought this product less than 6 months ago. I took it off to put on my nightstand, then when I picked it up, the right headphone where it connect to the slider cracked and is dangling. Now the right headphone doesn't even press against my ear. Also a wire is exposed. I contacted Sony customer support, and then told me that was 'physical damage' and not covered by warranty.... Read More  Hide
DN93
From: United States

Warning - Stopped working after 8 months

July 06, 2023
These headphones were great, right until they suddenly stopped working. One day it was fine, and the next day when I turned it on, there was no sound on the right side. Factory resetting and connecting to different devices didn't help, nor did charging the headphones again or using it in wired mode. This is very disappointing for such an expensive product.... Read More  Hide
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